Web Usability - Designing with the User in Mind
Introduction
On & Offline Usability
Usability Attributes
Repeat Visitors
Better Usability
Usability Testing
Organization
Navigation
Reading & Writing
Interaction


A Checklist of Steps to Better Usability
Following is a checklist of steps to take in order to improve usability on your web site.
Test Your Current Site
Conduct usability testing on your current web site. By testing your current site you can find out about existing problems and avoid them in your redesign.
Test Competing Sites
It is also a good idea to conduct usability testing on your competitors' web sites, to find out what works and what doesn't.
Conduct Field Studies
Conduct field studies and observe how people act in the real world.
Get User Feedback
Provide users with a form or an email address where they can submit feedback, good or bad, about your web site. Then spend time to review your users' feedback.
Review Log Files
Review log files and find out what areas or pages of your web site users visited the most and the least.
Determine Site Goals and Audience
Determine who your target audience is and what your site goals and objectives are.
Build the House Before You Paint It
When building a new web site or adding a new section to an existing web site, it is crucial that the information architecture has been built out before proceeding with the design and production.

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Introduction | On & Offline Usability | Usability Attributes | Repeat Visitors
Better Usability | Usability Testing | Organization | Navigation
Reading & Writing | Interaction
Web Usability - Designing with the User in Mind
Copyright 2001 Clear Design, Inc.